Your Intelligent Phone Assistant for Stress-Free Practice Management

In many practices, the telephone is the greatest burden: call peaks in the morning, long waiting lines, overwhelmed staff, and frustrated patients. This is exactly where Praxiovoice comes in.

The AI-powered phone assistant can handle multiple calls simultaneously – reliably, politely, and without any waiting time. It greets patients individually, answers common questions (e.g. opening hours, prescription requests, or holiday cover), and even allows direct appointment booking into your practice system. With intelligent call routing, Praxiovoice can also record messages, prepare callbacks, or immediately transfer urgent cases to your team.

Available 24/7 – even outside regular office hours – Praxiovoice ensures that no call is ever lost. For patients, this means better accessibility and modern service. For your team, it means real relief, less stress at the reception, and more time for direct patient care.

Praxiovoice can also be tailored flexibly to your practice needs – from customised holiday announcements to seamless integration into existing practice management systems. The result is a smooth connection between human care and digital efficiency.

Your Benefits at a Glance:

• Relief at reception through parallel call handling

• No more missed calls – 24/7 availability

• Direct appointment bookings in your practice system

• Customisable to your processes and workflows

• Improved patient satisfaction thanks to shorter waiting times

PraxioVoice

PraxioChat

As a doctor, you know the problem all too well: every morning the phone rings non-stop. Your team is juggling prescription requests, appointment bookings, and questions about opening hours – leaving less time for what really matters: caring for your patients in the practice.

With PraxioChat, you can shift a large part of these routine inquiries to where your patients already are – WhatsApp, the most widely used messenger in Germany. For patients, it feels familiar and simple. For your team, it means fewer interruptions, less stress, and more freedom.

How PraxioChat Works

• Direct appointment booking: Patients can easily request or book appointments via WhatsApp.

• Automated answers: Questions about opening hours, holidays, or other standard topics are answered instantly.

• Seamless integration: All chats and bookings flow directly into your practice system – no double entry, no chaos.

• 24/7 availability: Even after office hours, your practice remains accessible.

Why PraxioChat is a Gamechanger

For many practices, the biggest challenge isn’t the medicine itself, but the organisation behind it. PraxioChat makes communication easy and effortless – without expensive phone systems or additional staff. Your patients feel better cared for, and your team experiences immediate relief.

In short: With PraxioChat, you meet your patients where they feel most comfortable – and turn endless call lists into modern, stress-free, and efficient communication.